Resume. at-a-glance
Experience
Jan 2017 - Current
KWM Services
Self Employed
Chicago, IL USA
Social Medial Content Specialist
Provide Social Media Marketing services, SEO, paid social, affiliate, content, programmatic and omni-channel marketing to Real Estate Professionals.
Create successful social media presence resulting in increased brand recognition, audience reach and lead conversion.
Manage websites, blog sites and social media presences, create customized content, social media postings, e-blast communications, design and produce print postal mailings, and other rich content.
Apr 2016 - Oct 2016
U.S. Department of Health & Human Services
Office of Inspector General
Washington, DC USA
Chief - Enterprise Services Division
I managed to a team of Contract Managers in the negotiation and implementation of vendor contracts both, SAS and traditional.
I developed and fostered strategic alliances with IT vendors, ensured the legal schedule, cost and contractual compliance on significant multi-year engagements.
Mar 2013 - Apr 2015
U.S. Department of Health & Human Services
Office of Inspector General
Washington, DC USA
Chief - Infrastructure Division
Supervised a team of 30 staff responsible for all technical support, including, Disaster Recover, Windows domain, Microsoft Office 365, NetApp SAN, Linux, Server, clients, and BlackBerry mobile devices.
Implemented contract changes resulting in over $400K in operating expense savings in the first year..
Dec 2008 - Apr 2013
U.S. Department of Commerce
Minority Business Development Agency
Washington, DC USA
Information Systems Security Officer
Served as the agency's Information Systems Security Officer (ISSO), the technical expert for the operating unit’s IT Security Program. Responsible for ensuring the appropriate operational security posture is maintained for information systems and programs.
Jul 2007 - Dec 2008
Ace Info Solutions
Washington, DC USA
Senior Network Engineer
Contract position at US Dept. of Commerce – MBDA in Washington, DC.
Administration and maintenance of the Bureau’s LAN & WAN, Windows 2000/2003, Windows XP, & Red Hat Enterprise Linux. Exchange 2000. Responsibilities include: Hardware installation, configuration, router configuration, and top tier telephone support.
Oct 2005 - Jun 2007
International Trade Resources
Washington, DC USA
Senior Network Engineer
Administered and maintained the corporate network consisting of Windows 2003, Windows 2000, SAS, DNS, FTP, IIS and Linux servers. Provided support and administration of Exchange 2003 and Postfix emails servers and Trend Micro ScanMail. Configuration, support, and maintenance of SonicWALL and Check Point firewalls and VPN. Administration and maintenance Backup Exec 10, and NEC Aspire PBX Phone system. Provided desktop support for MS Office, Outlook, and various office automation software.
Education
1986 - 1988
Eastern Connecticut State University
Willamantic, CT
Psychology
1989 - 1990
Diablo Valley College
Pleasant Hill, CA
Psychology
Testimonials
Keith is extremely cooperative and works works in harmony with management, peers, and staff alike. He consistently contributes to a positive work environment
Angie Williams
Keith has the unique ability to cut through red tape and roadblocks. He always finds new and inventive ways to reach his goals. He blows the mindset of "we've always don it this way" out of the water!
John Franklin
It is always a pleasure working with with Keith, he goes "the extra mile" to get the job done!
Francis Stevens